Dr. Jake Tayler Jacobs
speaker
1,932 appearances
4 recordings
1 series
first heard Jan 2026
last heard 17 Feb
Dr. Jake Tayler Jacobs’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 4 in all, peaking in Feb 2026 with 2.
Appearances
SPD directly enables surgical revenue.
Every case delay, every frustrated surgeon, every quality issue has a financial impact.
The department isn't just a cost.
It's a constraint on hospitals' most profitable service line.
The OR would never be satisfied no matter what we do.
This belief poisons the relationship between sterile processing and surgical services.
It creates an adversarial dynamic where SPD sees the OR as unreasonable and the OR sees SPD as unreliable.
Both sides stop trying to solve the underlining problems because they've decided those problems are unsolvable.
But the belief is a symptom, not a cause.
The OR's dissatisfaction is a signal that something is broken.
Dismissing that signal as inevitable ensures the break will never be fixed.
We're doing the best we can with what we have.
This is perhaps the most dangerous belief of all.
It sounds humble.
It sounds hardworking.
But what it actually means is we've accepted dysfunction as normal.
We've stopped asking what excellence would look like.
We defined the ceiling based on our current constraints instead of imagining what might be possible with different constraints.
Every one of these beliefs was present at IBM in 1993.
The company believed it was a hardware company when the future was services.
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