Dr. Jake Tayler Jacobs

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1,932 appearances 4 recordings 1 series first heard Jan 2026 last heard 17 Feb

Dr. Jake Tayler Jacobs’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 4 in all, peaking in Feb 2026 with 2.

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It believed decentralization was essential when integration was the advantage.

It believed the culture couldn't change when the culture was the only thing that needed to change.

Gerstner rejected all of those beliefs.

He didn't accept the premises that everyone else accepted.

And in doing so, he made transformation possible.

Your SPD can do the same, but only if you're willing to question the beliefs that everyone has stopped questioning.

And finishing that subsection of the book, pages 27 through 29, I'm going to show you where they come from, these beliefs, how they manifest.

That's just the nature of the work.

This is the foundational belief that the one that makes all the others possible.

If you believe reactive is inevitable, you don't pursue proactive.

You don't invest in it.

You don't measure for it.

You don't even imagine it.

Where this belief actually comes from, SPD work is by nature responsive to demand.

Instruments come back from the OR.

You process them.

You send them back.

The workflow is triggered by external events.

Because the workflow is responsive in nature, people assume the entire operational model must be reactive.

They conflate responding to demand with being perpetually behind demand.

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