Dr. Paul Conti

So why people are trying to find results or often are scared and just spinning wheels or we feel like deer in the headlights is because the helping systems aren't helping us.

If you had a physical health problem, I don't know why I feel short of breath, you could go down a system that will try and understand that, right?

A doctor will listen to your heart, listen to your lungs, maybe get a CAT scan, get an ultrasound.

We're trying to learn now.

Why are you short of breath?

We would bring a process that says we would like to understand this.

If we don't do that for mental health, then yes, some people will be fortunate enough to be able to do it on their own.

But most are trusting the systems.

And if the systems aren't saying, we're going to help you by helping you understand you, we're interested in understanding you, then that's how people are not

helped and they can go through a system that then is interested in throughput, right?

A VA system, all healthcare systems are very busy with mental health, right?

Why?

Because we're not solving problems, right?

If we polish the hood and call it good, right?

That problem is going to come back.

The car is going to come back to the mechanic if we just polish the hood and called it good when there's something going on in the engine.

So the systems are designed for throughput.

And what we make by not actually addressing what's going on is more need for throughput.

People keep coming back to the systems.

So they're just trying to get people through to the other side of the system.