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Drew D'Agostino

๐Ÿ‘ค Speaker
156 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

I wouldn't say bootstrap mentality.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

So this year we are adopting... So we've spent about 18 months kind of solidifying what this enterprise, I call it enterprise, what this B2B model looks like.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

Enterprise means a different thing.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

So after that first 18-month sprint of it, I'm actually now way more convinced that Crystal has far more legs and this thing could have a very viable path to maybe not a 10x, but a 5x from where the revenue we are right now.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

That...

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

that might take more money.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

I don't know yet.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

Yeah.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

We've got plenty of cash because we've been profitable for about three years.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

So yeah.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

So we're not like looking to raise, but I am investing now.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

So we've got to burn right again.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

We are growing on the product side, especially doubling down on, um, some of our, what's the team size drew today.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

There are 30.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

Um, engineers, uh,

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

Yeah, I've always thought that you shouldn't go speak in an event unless you have something to say.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

So I wanted to actually, I'm glad we actually had an interesting insight from the last couple of years.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

I think the most helpful thing for me was getting out of my security blanket, which was our self-service business.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

and leaning on a sales team and letting my sales and customer success teams do what they do well.

SaaS Interviews with CEOs, Startups, Founders
How He increased ARPU from $50/mo to $800/mo with one simple change

And ultimately figuring out that we could increase our LTV from around roughly 500 to 2000 total.