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Ed Coper

๐Ÿ‘ค Speaker
471 total appearances

Appearances Over Time

Podcast Appearances

Conversations
'Angertainment', algorithms and the online outrage industry

What was the upshot of this?

Conversations
'Angertainment', algorithms and the online outrage industry

Did Cracker Barrel back down?

Conversations
'Angertainment', algorithms and the online outrage industry

They backed down.

Conversations
'Angertainment', algorithms and the online outrage industry

They made a grovelling apology to the White House, thanking Donald Trump for his feedback.

Conversations
'Angertainment', algorithms and the online outrage industry

They deleted the Pride page from their website.

Conversations
'Angertainment', algorithms and the online outrage industry

And much more worryingly, they lost about $150 million worth of market value because of the criticism and because of the storm.

Conversations
'Angertainment', algorithms and the online outrage industry

So it had a material impact on the business that not only kind of make them

Conversations
'Angertainment', algorithms and the online outrage industry

poke their head back in the shell like a turtle, but it also sends this chilling message to any other company in America, and they're not the only ones who face this outrage.

Conversations
'Angertainment', algorithms and the online outrage industry

And it always ends the same way, that the outrage wins a complete victory and reason hides its head and bows to outrage.

Conversations
'Angertainment', algorithms and the online outrage industry

Tell me how that unfolded.

Conversations
'Angertainment', algorithms and the online outrage industry

This is a really brilliant example.

Conversations
'Angertainment', algorithms and the online outrage industry

So first of all, if we depart from social media outrage for a second and talk about science, the science says that having household gas actually emits toxic gases into your household that are very dangerous to breathe.

Conversations
'Angertainment', algorithms and the online outrage industry

Now, we should have a policy debate about what we do.

Conversations
'Angertainment', algorithms and the online outrage industry

Now that we have this scientific information, how do we protect kids?

Conversations
'Angertainment', algorithms and the online outrage industry

How do we protect everyone from something that might be poisonous?

Conversations
'Angertainment', algorithms and the online outrage industry

Unfortunately, in this day and age, it's very hard to do so when you can whip up social media into a frenzy.

Conversations
'Angertainment', algorithms and the online outrage industry

So the Consumer Product Safety Commission, they just mentioned it in an offhand comment in an interview with Bloomberg that they're going to look into it.

Conversations
'Angertainment', algorithms and the online outrage industry

And this is enough to trigger the outrage machine.

Conversations
'Angertainment', algorithms and the online outrage industry

All of a sudden, you have celebrity chefs taping themselves to their stoves saying, come and take it.

Conversations
'Angertainment', algorithms and the online outrage industry

You have Charlton Heston with the NRA, from my cold dead hand, come and take my gun.