Elena

So like, for example, if a client or customer was like, Hey, I want to give you feedback on these pants. They stain really easy. If you wrote that on the board, you would get in trouble because it wasn't a positive spin.

So like, for example, if a client or customer was like, Hey, I want to give you feedback on these pants. They stain really easy. If you wrote that on the board, you would get in trouble because it wasn't a positive spin.

So like, for example, if a client or customer was like, Hey, I want to give you feedback on these pants. They stain really easy. If you wrote that on the board, you would get in trouble because it wasn't a positive spin.

They would want you to write it like these pants could be improved with stain resistance, as opposed to like, these pants are very easily stained with sweat and body oils, which like is a valid concern. Yeah. In athletic wear. They used the term defensiveness to try and kind of stop any negative feedback about the company or their policies.

They would want you to write it like these pants could be improved with stain resistance, as opposed to like, these pants are very easily stained with sweat and body oils, which like is a valid concern. Yeah. In athletic wear. They used the term defensiveness to try and kind of stop any negative feedback about the company or their policies.

They would want you to write it like these pants could be improved with stain resistance, as opposed to like, these pants are very easily stained with sweat and body oils, which like is a valid concern. Yeah. In athletic wear. They used the term defensiveness to try and kind of stop any negative feedback about the company or their policies.

So anytime, like for example, when I took over merchandising, we were on Bloor Street and our window was directly beside Hermes. And I was given a budget usually of between $100 and $150 to like put together, like buy things to put together our window. And like, I thought I got pretty creative and not to say that I'm a fucking genius. I'm sure some of my stuff could have improved.

So anytime, like for example, when I took over merchandising, we were on Bloor Street and our window was directly beside Hermes. And I was given a budget usually of between $100 and $150 to like put together, like buy things to put together our window. And like, I thought I got pretty creative and not to say that I'm a fucking genius. I'm sure some of my stuff could have improved.

So anytime, like for example, when I took over merchandising, we were on Bloor Street and our window was directly beside Hermes. And I was given a budget usually of between $100 and $150 to like put together, like buy things to put together our window. And like, I thought I got pretty creative and not to say that I'm a fucking genius. I'm sure some of my stuff could have improved.

But I remember having one of the like head merchandisers from head office come to give me feedback. And some of it was useful and whatever, but then they got into like, well, let's take a comparative look at us and Hermes. Like, how could we look more expensive? And I was like, well, an easy way would be for us to increase our budget.

But I remember having one of the like head merchandisers from head office come to give me feedback. And some of it was useful and whatever, but then they got into like, well, let's take a comparative look at us and Hermes. Like, how could we look more expensive? And I was like, well, an easy way would be for us to increase our budget.

But I remember having one of the like head merchandisers from head office come to give me feedback. And some of it was useful and whatever, but then they got into like, well, let's take a comparative look at us and Hermes. Like, how could we look more expensive? And I was like, well, an easy way would be for us to increase our budget.

Like I know from speaking to the merchandiser there that they spend 10 grand on a budget and we spend at best 150. And immediately it was like, well, you don't need to be defensive. So yeah, defensiveness was very much just a general term for any time you disagreed with anyone.

Like I know from speaking to the merchandiser there that they spend 10 grand on a budget and we spend at best 150. And immediately it was like, well, you don't need to be defensive. So yeah, defensiveness was very much just a general term for any time you disagreed with anyone.

Like I know from speaking to the merchandiser there that they spend 10 grand on a budget and we spend at best 150. And immediately it was like, well, you don't need to be defensive. So yeah, defensiveness was very much just a general term for any time you disagreed with anyone.

No, I was definitely, it was around when they were talking about moving me up into being the assistant merchandiser. It was around then that they started kind of suggesting to me that I should do Landmark. And I chatted with a few of the people who had done it. And I'll be honest, I didn't click with a lot of the people I worked with. There was a couple that I really did.

No, I was definitely, it was around when they were talking about moving me up into being the assistant merchandiser. It was around then that they started kind of suggesting to me that I should do Landmark. And I chatted with a few of the people who had done it. And I'll be honest, I didn't click with a lot of the people I worked with. There was a couple that I really did.

No, I was definitely, it was around when they were talking about moving me up into being the assistant merchandiser. It was around then that they started kind of suggesting to me that I should do Landmark. And I chatted with a few of the people who had done it. And I'll be honest, I didn't click with a lot of the people I worked with. There was a couple that I really did.

And so of course I was much more interested in their takes on it. Many of the staff who were, as we like to say, drank the Kool-Aid, who were like all in on everything, were always talking about how transformational Landmark was and how wonderful it was.

And so of course I was much more interested in their takes on it. Many of the staff who were, as we like to say, drank the Kool-Aid, who were like all in on everything, were always talking about how transformational Landmark was and how wonderful it was.