Elizabeth Day

Your second failure is opening your first office in the States, which doesn't sound like a failure, but this is... Well, you should have seen how much money I lost.

Okay, so this is ITB, which you founded over here at the age of 26, which was a talent marketing...

You have spoken in the past and written in the book about the importance of a supportive partner.

What has Jens given to you?

I mean, that's such a huge question, but...

Beautifully put.

You don't have to talk about this, but I'm going to ask you about it because it's one of the things that I'm passionate about having conversations on.

Partly because I'm someone who had recurrent miscarriage and unsuccessful fertility treatment and I don't have children.

It didn't work out for me in that way.

Thank you.

That's so lovely of you.

And I know that when you say that to me, it's because you've travelled some of that path.

Gosh, you speak so eloquently about this subject and all the others.

It's incredibly tough.

And I just want to acknowledge the loss in what you have told us there.

Because, yes, you have four beautiful children.

But I know that the losses never leave you and I'm so sorry for what you went through.

Thank you.

I am one of Jen Shah's many victims.

Okay, your final failure is moving into product categories with Good American where you didn't have the authority.