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Eric S. Yuan

๐Ÿ‘ค Speaker
175 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

Those are the big companies.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

They're all paid.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

And for sure, we have some, you know, SMB customer, like, you know, also have a business customer.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

Maybe they pay one license or maybe some free customer.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

But the big, you know, like the company name I just shared with you, for sure, they're all paid customer, like Stanford University as well.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

I cannot disclose our executive revenue number.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

Otherwise, I'll be in trouble.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

So when it comes to growth, we took a different approach.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

We really do not focus on growth.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

We focus on the existing customers.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

We spend a lot of time taking care of our existing customers.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

We do not chase after a new prospect.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

We really want to make sure our existing customers are happy.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

Because of that strategy, the growth follows by itself.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

Our growth is pretty good.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

The reason why we do not focus on growth is

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

We focus on the existing customers because, you know, Zoom video conferencing has a network effect.

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

I think a minimum is 100%, you know, over the positive several years, right?

SaaS Interviews with CEOs, Startups, Founders
1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR

And we got to grow, you know, faster, right?