Eric Topol

Okay.

No.

But they can channel empathy because they're trained by everything that's on the internet and Wikipedia and every other thing that's been written, hundreds of thousands of books and whatnot.

So it turns out that the patient can understand at least the sense that the AI is empathetic about their medical condition.

And as you point out, and there's now several studies that show the same.

is that when rated by doctors, when rated by patients, the empathy is much more impressive from the AI than by the doctors.

Now, that doesn't fit with our model in a way.

And, of course, is it real?

What do you think is the explanation for this repetitive observation?

issues there with who do we want to empathize those are big questions yeah no that doesn't get even get into the human touch story about when you're you know human to human bond which is a very different what you're ever going to get from reading the chatbots but

But, you know, this is a big topic because it's even been proposed, I don't know what you think about it, that doctors are coached for empathy by AI.

That is, when you go through the conversation and you say, the AI reviews it and say, well, Dr. Jones, why didn't you ask the patient about that?

Why did you interrupt the patient so about this?

And, you know, basically coaching clinicians to be better humans.

Is that realistic or is that just crazy?

Right.

Well, Professor Bleas, I should say Charlotte, the great book, Dr. Blatt, it's a very optimistic view of how AI can lead to transformation of better medicine.

I think during our conversation this morning, or this evening for you in Europe,

uh this uh is clear you have a very balanced very thoughtful view about this this is a work in progress it's still very early in this gender of ai even large language reasoning models we're in the earliest stages so perhaps you know we're trying to speculate what are the issues where it can go but i give you a lot of credit for you know putting together a whole book with lots of research uh uh

citing lots of other research, and we'll see how it plays out.