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Ethan Anderson

๐Ÿ‘ค Speaker
232 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

And I'll explain what I mean by that.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

MyTime goes out.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

It acquires new customers for you through our marketplace.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

It allows them to seamlessly book 24-7 using the software, the online booking software that we provide the businesses.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

And then we automatically help retain that customer through emails and text messages at the exact right moment.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

So we're doing all the things the business needs us to do to help them acquire, transact, and retain customers.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

Yeah, so the no-show problem in this industry is enormous.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

It's huge.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

It's huge.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

And if you think about the cost of a no-show, it's actually like 2x.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

You didn't have a customer come in because you were busy and then the original customer didn't show.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

So it's a real issue for them.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

And time is very precious.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

Once time is gone, you can never get it back.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

So what we do is we actually have appointment confirmations and the consumer text messages like a one if they're going to show up or two if they need to reschedule or cancel.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

Or they can do it through our app or website.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

So we really reduce the no-shows, which has got enormous value.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

It's actually worth many hundreds, if not over $1,000 a month to the businesses.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

We haven't published our revenue figures.

SaaS Interviews with CEOs, Startups, Founders
EP 112: He Quit Google Now Serial Entrepreneur

It's a multi-million dollar business, as you can imagine.