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Fabian Pinkas

๐Ÿ‘ค Speaker
164 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

Then two people, then four, then eight.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

So it took a lot of time.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

600, no, 580.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

580.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

50% are in Belgium.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

30% are in the US, San Francisco.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

We also have an office in New York and the rest across Asia and Middle East.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

Now we raised 10 million euros, so 12 million dollars.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

So when we were 100 people, we were doing 1 million in revenue per year.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

We wanted to switch the business model because we started as a service company, doing implementation service to our direct customer in Belgium.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

And then we wanted to switch to a more vendor-style business model, selling subscription instead of selling services.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

So we had to stop all our service activities from one day to another and focus on building the partner network who would do the service for us.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

So it was quite risky.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

And at that time, we raised $4 million to do the pivot.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

It was in 2010.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

11,000.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

We actually have four millions of users because we do have a lot of free users because of the open source nature of Hadoop.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

No, we do more because we have non-recurring revenues.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

Yes.

SaaS Interviews with CEOs, Startups, Founders
1625 How $31M ARR CEO Profits $500k/mo and Cracked SMB Net Retention of 110%

Yeah, it's implementation service.