Frances Fry

Like, look, we're tough enough to do this.

I'd like you to be humble enough to admit you've had a failure because it's the only way you're going to learn from your failure.

Please, the role model of any energy is not failure dressed up as strength.

Please, please, please.

Yeah, a layoff is a failure to anticipate market trends.

It's a failure to anticipate technology trends.

It's not lost on me that the companies that say they want us to believe in their abilities to use AI in the future

weren't able to use it to help anticipate what was going on today.

So that is like deeply troubling to me and incongruous.

But it's also a failure to manage performance.

Like if there are all these people that could be managed out now, well, what the heck were you doing with your day job over the last year?

Why was this not caught?

So it's just showing a...

ineffective management.

It's failure to anticipate.

It's that we weren't really doing our job that well.

And it's that we take the collateral damage of humans that leave and the collateral damage of humans that stay, we take it too lightly.

So I'm really stuck on when we work with companies in crisis, when they've inflicted harm.

The ones that are a successful turnaround, they really frame this the right way.

And I have yet to see an organization recently frame this with any hope of making a positive move forward.