Frank Bien

That net retention number is the thing.

We're looking, no, no, definitely not.

I mean, you want to, you know, as a SaaS company, you know, playing in enterprise space, if you're more than 10%, losing more than 10% or below 90% overall, you know, from a gross retention, you have a problem.

So you're above that.

Oh yeah, absolutely.

You know what?

It's value.

I think everybody knows they want to do stuff with data and they're having difficulty doing it.

And we want to go in and actually show real value to, to the, the users that are, you know, looking at customer success or looking at how they might use data to improve, like developing a product or something like that.

And when you see success there, you drive it.

We have definitely those stories where someone comes in and says, hey, we were able to do this and that.

But data's full of that stuff.

What we want to see is we want to see blanket usage.

So it's always about usage.

It's about

What is our, you know, sort of ability to penetrate not just sort of the data team or the CFO or the finance team or things like that, but how do you get this used like, you know, I think of like companies like ThredUp that were using it in the warehouse from day one, right?

They were taking better pictures of merchandise based on how it was performing on the website looking at data.

That's what we want to see.

We want to see a real pervasive data culture and then the rest flows behind that.

Yeah, I mean, like when you look at lifetime value and that kind of CAC ratio in a SaaS company, it's almost meaningless.