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Gadi Shamia

๐Ÿ‘ค Speaker
200 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

We don't want to be this company that burns its way into growth.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

So everything we do has to have ROI, which means we still have a lot of the money we raised before.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

That's great.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

We're not running out of fumes, and we're not in any urgent need to raise round.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

We're definitely going to raise around sometime this year, but we don't need to.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

We're not pushed against the wall in any way, shape, or form because we are not wasteful.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

When we moved to a new office, we didn't invest $2 million and make this office really pretty, knowing that we're going to move out of this office in a year and a half or two.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

I don't even remember the number.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Not big enough for me to remember.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

We're still burning cash, but we're very good about burning relatively low amount of cash every month.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Also, remember, when you grow fast,

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Customers also help your growth.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

You don't have to only use, and normal business don't use investors to fund the growth.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Startups do that, and we do it to some extent too.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

But a lot of our growth is driven by great customers making long-term commitment to us.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Are you pulling that cash forward or are they paying upfront?

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Many of our customers will pay, most of our customers pay annual upfront.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Good stuff.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And this is good for them and good for us.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

They don't like to pay us monthly and we would love to get the money upfront and be able to fund the cost of sales and invest back in R&D, et cetera.