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Gadi Shamia

๐Ÿ‘ค Speaker
200 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

My favorite business book.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

You know, it's hard.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

There's so many great ones.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

It's exactly like my answer about companies.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

But I think the book that mostly influenced me, and it's really old, is The Innovative Dilemma.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

It's an old book.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

It's 20 years old.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And I think that it has such a meaningful content for me.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

It's helped me to think about product innovation throughout my career.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Again, I study and follow many.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And I think that...

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

You know, it's just sports.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Jeff Lawson from Twilio on stage today.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And I love how down to earth he is and how hands-on he is about what he does.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

I really admire what Mark Benioff does.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Really driving hard, driving a company hard and driving everybody in Salesforce to grow, grow, grow, but at the same time have this compassion side of him and the community side of him.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

So I love what he does.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

And again, I think there's a lot of great CEOs out there and there's no single one you can learn from.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

My favorite online tool.

SaaS Interviews with CEOs, Startups, Founders
677: Talkdesk Passes 50,000 Seats, $25M Raised To Be Your More Efficient Call Center with COO Gadi Shamia

Wow, you're asking hard questions.