Gareth Southgate

And then it was kind of, well, hang on a minute, that's not good.

So how do we get back?

And okay, well, now I realize I've probably been through, the worst that can happen is I'm out of the team.

And if I reflect on missing the penalty, career-wise, that's probably the worst thing that can happen to me as a professional sportsman, bar injury.

So actually it's all, you know, no inhibitions now.

I can go for it.

So it was a real, you know, it was a six-month period because we didn't have people like Damien to come in and help talk us through all of that in those days.

You had to work it out for yourself, which isn't necessarily a bad thing, but I think somebody skilled like Damien is in...

working you through that journey would have helped fast track the learning and make that more structured whereas you had to kind of work it out for yourself but you know I got through it and the resilience that was built because of it helped me for the rest of my life so you realize there then that just because something is hard for you it isn't necessarily bad for you

Yeah, without a doubt.

Why?

Well, because I've become a world expert on penalty shoots now.

So what did you give to your players then?

Well, firstly, to go back to your... You asked about how did I control the... You know, it was all these experiences along the way that taught me how to control the voice in my head.

You've probably talked before to Gears Your Day and people who've done enormous penalty studies, so...

Again, this was an area we threw open to our analysis team, right?

You guys go away.

We'll need to win a penalty shootout and we need to get the British public out from behind the sofa every time we go to one.

So what areas can we work out?

And they...