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Girish Mathrubootham

๐Ÿ‘ค Speaker
156 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

So that's the kind of product integration we have done.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

And now we are starting to see that...

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

No, so we have more than one-third of our customers and our revenues, sorry, comes from larger customers.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

So we have 65% of our revenue from SMB customers and 34% from what we call mid-market or large enterprise customers.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

So I think fresh sales today...

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

Okay, if you want to get started, you can get started at zero, but the average customer today pays us, I think, around $1,200 annual contract.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

Most of them pay on a monthly basis.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

So till now, we have raised close to $250 million.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

The first round was closed October 28, 2011.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

Yeah, that's a very interesting question.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

And see, there are two things.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

One is in a SaaS business model,

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

um the marketing costs are very front-loaded so i have to spend let's say for example thousand dollars to acquire a customer who's paying me hundred dollars a month so unless i have real word of mouth and virality which usually happens when you are like a new category creator but when we started we started in help desk which was an existing category with multiple players so it was important to kind of get funding in order to pay for the front-loaded marketing costs

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

so and and get scale and i think this is a question that many entrepreneurs ask us ask me actually should they be bootstrapping or should they get vc funded so i think if you are in a category where there's a lot of competition and if some of your competition already funded it's probably a better idea to get funding and scale rapidly because vcs are going to look for other players in the category and if you are still bootstrapping maybe others will get funded and um

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

build a superior product quickly and scale.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

But whereas if you have a nice moat and if you are actually, like you don't have a lot of direct competition, then you will have enough word of mouth.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

And if you can also manage larger customers, then you can profitably boost.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

So we announced that we crossed $100 million of ARR and our valuation for the last funding round was around $1.5 billion.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

So we don't have a definite date yet, but I think that is one of the obvious choices.

SaaS Interviews with CEOs, Startups, Founders
1409 $1.5B Freshworks To IPO: Growing 40% YoY, Passes $100M in ARR, $250M Raised, 150,000 Companies Using

And again, we are excited about that because...