Girish Mathrubootham
๐ค SpeakerAppearances Over Time
Podcast Appearances
So that's the kind of product integration we have done.
And now we are starting to see that...
No, so we have more than one-third of our customers and our revenues, sorry, comes from larger customers.
So we have 65% of our revenue from SMB customers and 34% from what we call mid-market or large enterprise customers.
So I think fresh sales today...
Okay, if you want to get started, you can get started at zero, but the average customer today pays us, I think, around $1,200 annual contract.
Most of them pay on a monthly basis.
So till now, we have raised close to $250 million.
The first round was closed October 28, 2011.
Yeah, that's a very interesting question.
And see, there are two things.
One is in a SaaS business model,
um the marketing costs are very front-loaded so i have to spend let's say for example thousand dollars to acquire a customer who's paying me hundred dollars a month so unless i have real word of mouth and virality which usually happens when you are like a new category creator but when we started we started in help desk which was an existing category with multiple players so it was important to kind of get funding in order to pay for the front-loaded marketing costs
so and and get scale and i think this is a question that many entrepreneurs ask us ask me actually should they be bootstrapping or should they get vc funded so i think if you are in a category where there's a lot of competition and if some of your competition already funded it's probably a better idea to get funding and scale rapidly because vcs are going to look for other players in the category and if you are still bootstrapping maybe others will get funded and um
build a superior product quickly and scale.
But whereas if you have a nice moat and if you are actually, like you don't have a lot of direct competition, then you will have enough word of mouth.
And if you can also manage larger customers, then you can profitably boost.
So we announced that we crossed $100 million of ARR and our valuation for the last funding round was around $1.5 billion.
So we don't have a definite date yet, but I think that is one of the obvious choices.
And again, we are excited about that because...