Glenn Fogel
๐ค SpeakerAppearances Over Time
Podcast Appearances
It's costing us a huge amount, millions and millions and millions of euros that we could be spending on hiring people, technology, building new things.
Instead, we're spending it on the regulatory framework.
The problem is our competitors who are not subjected by these same rules, even though we are competing for the same customers, they are not.
And that is problematic.
So Booking.com was born in Amsterdam, a small thing.
We have over 7,000 employees.
We are continuing to hire.
Look, I would like to hire even more, but the hire more requires the capital to do it and the resources that you want to put in.
Instead of putting it into regulations, we would put it into technology, hiring more people.
That'd be great.
But look, I recognize the need to have good regulatory frameworks.
You know, there's that old saying of trust but verify.
I think that's something everybody should absolutely do.
Look, I use a lot of the large language models for myself, my own travel, and we have great things at Booking.com.
We have an AI trip planner, which is a great way to use technology to find an easier way to come up with a holiday.
I also do check, though.
I do check to make sure everything's exactly right and using other sources.
I think people should continue to do that until such time that we really feel everything is at a level that you don't need to do that.
I think that's some way down the future.