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Grant Harvey

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4386 total appearances
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Podcast Appearances

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Going well, going well.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Today, we've got Sam Leong, the co-founder and CEO of Otter AI.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Before Otter, Sam built the blue dot for Google Maps, you know, that thing that tells you where you are.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Now he's transcribed over a billion meetings.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

And last I heard, crossed $100 million in annual revenue, which is pretty awesome.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

With less than 200 people at the time, that's pretty awesome.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Welcome to the show, Sam.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Yeah.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

So you recently announced that Otter is moving beyond being just a meeting note taker app and building into an enterprise knowledge base with agentic workflows, MCPs in there, kind of trying to take the insights that people get from meetings and then expand that and connect all of your enterprise tools to it.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

That is a big, awesome strategic shift.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Could you explain the thought process there and what all you're doing in the enterprise space?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

I think it's really awesome.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Right.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

You can count up all of the salaries of the people involved and you can say how expensive the meeting is.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Another issue is like, for instance, say you're having a meeting and you're using the built-in Google transcription.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

And then that's nice that it's transcribing everything for you, but it's sitting in a Google Doc.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

And unless you go back and check that Google Doc, that data is just still as lost as if you had had the meeting and nobody transcribed it.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

That happens to me a lot.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Transcribe a meeting and it's just lost.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

I can see writing being a lost art.

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