Grant Harvey

Okay, that's interesting.

So you said a lot of different things there.

So you said that, number one, you're combining AI with humans.

So not only are you deploying AI across all these different channels, in fact, multimodal channels, you're also providing humans to help with really specific expertise, which I think is key.

Like, for example, if a medical company wanted to deploy this, like you have a HIPAA certified representative or whatever role that they're playing, they can actually deploy

be deployed in that instance and be fully compliant.

So that's really awesome.

Why did you choose the option of combining AI and humans instead of just trying to automate everything?

Because I think that's really unique.

That is so cool.

And then you mentioned the multimodal part.

So how does that work for like one of your clients?

So like, let's say, for example, I'm a company who's working with you and I'm deploying the multimodal chat.

How does that benefit my customers and their experience?

Yeah, so...

Or that one like dry spot there.

Yeah, exactly.

The dry spot, everything else was missed for it.

That's awesome.

Yeah.