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The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

What would be interesting, and I don't know how you're going to handle this, is like what if somebody says something in a meeting that's incorrect?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Is there a way to like fact check stats and data like to the actual data that's connected in the dashboard?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

One blast in the middle of the meeting.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Correct me if I'm wrong, your current meeting agent can talk in meetings, right?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Oh, wow.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Kind of like C-3PO, but for the business, right?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Where he's always giving you information that you maybe didn't ask for, but could use in a moment, and then just surface it at the right time.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

You want to avoid those data silos.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Yeah.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Fair enough.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

How do you interpret tone when someone says something?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

It's like, are they saying this in a way that is misinterpreted because the words don't match the way they were saying it?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Do you see this as a passive experience that happens in the background or an active experience where it's like, I have to say, is there anything I'm missing here?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

for sure totally yeah where it's maybe even doing some a lot of the synthesis on the back end and kind of putting the pieces together maybe it has like an active like you know synthesis doc that it's working on where it's like kind of bringing in insights like almost like each piece of information that's streamed through the voices could then be you know

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

put it back out into the larger system.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

And then, you know, connections could be made in that, like, almost like a web pattern.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

I don't know.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

You're the engineer.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

I'm just kind of excited by the idea.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Well, what about, so we're like to your earlier point about, you know, kind of reducing these silos from a cultural standpoint.