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Grant Harvey

šŸ‘¤ Person
4877 total appearances
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Appearances Over Time

Podcast Appearances

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

That is a big, awesome strategic shift.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Could you explain the thought process there and what all you're doing in the enterprise space?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

I think it's really awesome.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Right.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

You can count up all of the salaries of the people involved and you can say how expensive the meeting is.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Another issue is like, for instance, say you're having a meeting and you're using the built-in Google transcription.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

And then that's nice that it's transcribing everything for you, but it's sitting in a Google Doc.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

And unless you go back and check that Google Doc, that data is just still as lost as if you had had the meeting and nobody transcribed it.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

That happens to me a lot.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Transcribe a meeting and it's just lost.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

I can see writing being a lost art.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Yeah.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Especially as voice transcription gets better.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

That's right.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

That's true.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

No one's going to make you stop talking.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Oh, I can see that.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

And you're doing that agentic connecting in Otter, right?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

So you're using MCPs or whatever tools on the backend, but you're doing all of the management of the workflows inside Otter?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

So the people who are in the meeting where that decision was made, they know what's happening.