Grant Harvey

Yeah, you want to build it, and especially because this is like the first wave or one of the first waves of...

AI hitting industry.

And there's many, many predictions of customer service layoffs everywhere happening.

I don't know if it's happened at scale yet, but people feel like it's coming.

Okay, I've got a weird one for you, but I just thought of it because of the low, what was it, the low-cost labor arbitrage.

So recently we covered the 1X Technologies robot that, you know, is like a household robot that, you know, works in your home and, you know, it can do all these things.

Well, it turns out it's not doing it yet.

It's actually a teleoperator managing it.

And someone brought up on on Twitter, they were like, well, they shouldn't have.

They shouldn't have promoted it as an autonomous system.

They should have promoted it as a way to arbitrage labor from one geography to another.

Would you ever go physical with with Crescendo having, you know, customer support folks working with robots in person to help people manually fix stuff like labor bots in person?

Yeah, absolutely we would.

Sure, sure.

Even just the ability to work from home, but I am helping someone maybe even 500 miles away physically with a robot.

I have manual labor skills where I can actually control the robot and help the person fix a machine.

I don't know if that's where we're going, but I could totally see that.

Advice you might give a kindergartner, but it's important for robots at this stage.

Oh, it would be a fun time to be a kid right now with all of this stuff happening.

Like us humans, we're scared because of what it means for our jobs.