Grant Harvey

And that's what our people can do is they can actually perform this work and we can start to build up the evaluative sort of set of metrics to then deploy an agent effectively.

Because candidly, if a company is going in

and saying, I'll deploy AI agents, it'll all be tech.

They're either there saying, hey, client, you used to do a hell of a lot of work for us, or, hey, we are YOLOing this completely.

And neither of those is particularly compelling for an enterprise.

And because we price on outcomes, we price on unit basis, et cetera, we aren't saying, oh yeah, we'll bring our people in and you'll pay hourly and we'll just do this forever because it's a wonderful business model for us.

We're saying our people are going to come in and they're going to work

over the course of this project to make themselves obsolete in this case.

Or they're going to be like, actually, this piece is so subjective and so complex and so strange that actually you need people.

And that's going to be the best way to live quality because we are not there.

We're there to deliver the outcome, not the mechanism for the outcome.

We're not there to sell a certain way of doing something.

We're there to just deliver the outcome invisibly.

We're exploring them because, I mean, there are situations where they're very valuable because they basically allow you to create realistic data sets or create realistic evaluative scenarios.

Like you need that.

Like if someone's saying, I want to build a set of agents to do something in a certain SaaS platform, having an example of that SaaS platform you can mess around in is very, very necessary.

In the same way that if you're training someone to use a system, you give them a training environment.

We've always tried to do what we were good at, which was the complex work.

We very much focused on the cutting-edge stuff, bringing in multilingual, bringing in multimodal, bringing in STEM, all these dimensions of complexity.

Projectories work for agents, et cetera, because that's where we excel around complex data.