Greg McKeown

So I'm saying what you mean.

Well, then having got to that clarity, and that might take a few iterations, but then it's my turn, right?

I need to be able to know how to say what I mean, which is itself a new skill.

My experience is almost nobody says what they mean for lots of reasons, including they haven't figured out what they mean yet.

This is not nothing.

And then the final step and that's in the loop is.

confirm that is I don't take it for granted that just because I've said what I mean, even if I've said it clearly, even if I'm practiced at it, I don't assume there's been understanding.

They have to say what I mean.

And so there's this kind of very simple but clean equilibrium there in that pattern.

And you can look at it graphically and you can break down specific skills and phrases that people can use in each of them.

to try to reduce the noise and increase the signal flow between people.

And it's been really quite shocking to see how this has played out in these sessions.

I want to connect directly with the Gandhi question, but I want to do it this way and you'll see why.

In the early 1900s, you've got the first telegram and radio operators.

So there's new cutting edge technology.

And the people that were trying to utilize those technologies started using a metaphor for what they're doing, signal and noise.

We've been using that as a metaphor throughout the conversation.

Signal was the message you're trying to send and noise is everything in the atmosphere, right?

Like the literal physical,

noise interference that exists and they knew from very early on that there was a relationship between the two and they knew the relationship was approximately more signal power will help and if you could reduce noise power then that will also help but it took 50 years until there was a researcher put was able to articulate the mathematical relationship so the law