Greg Morley

Good foundation and good question. The first professional job I had was working in a call center. And there's nothing like working in a call center to prepare yourself to be a good communicator. 80% of the incoming calls were complaints. And so you really had to be able to think quickly and help people solve problems quickly.

Good foundation and good question. The first professional job I had was working in a call center. And there's nothing like working in a call center to prepare yourself to be a good communicator. 80% of the incoming calls were complaints. And so you really had to be able to think quickly and help people solve problems quickly.

When I was in high school and in university during the summer, I used to work in a warehouse pulling orders and preparing orders. And then after my graduation and my call center experience, I worked in an outside sales role for GE, General Electric Company, in different roles.

When I was in high school and in university during the summer, I used to work in a warehouse pulling orders and preparing orders. And then after my graduation and my call center experience, I worked in an outside sales role for GE, General Electric Company, in different roles.

Why is that very critical to my life now is that I understand things like a supply chain from the very basis of it in a warehouse. I understand what people who work for the companies I work with when they're trying to handle customer complaints, customer issues.

Why is that very critical to my life now is that I understand things like a supply chain from the very basis of it in a warehouse. I understand what people who work for the companies I work with when they're trying to handle customer complaints, customer issues.

uh solutions i understand what it looks like to be a sales rep with targets and and pressure from your boss about getting things done and sold so those things were helpful to me and i continue to have an appreciation For those people, I like to be out with those team members, even doing my current role in diversity, equity, inclusion, and certainly within HR.

uh solutions i understand what it looks like to be a sales rep with targets and and pressure from your boss about getting things done and sold so those things were helpful to me and i continue to have an appreciation For those people, I like to be out with those team members, even doing my current role in diversity, equity, inclusion, and certainly within HR.

Because those people, those individuals are the ones that make the business come to life and make the business alive and are basically the client. for HR and DE&I. So I love that part of the business and the energy there. And I feel like I understand it from working in the summer in a hot warehouse in less than ideal conditions, but that's where work happens.

Because those people, those individuals are the ones that make the business come to life and make the business alive and are basically the client. for HR and DE&I. So I love that part of the business and the energy there. And I feel like I understand it from working in the summer in a hot warehouse in less than ideal conditions, but that's where work happens.

The most savvy leaders of people are those that know how to work with an HR team or with their HR partner. I've worked for a number of individuals who quite rightly said to me, on my right hand is my CFO and on my left hand is my CHRO. And that's the way I run my organization because most organizations are fundamentally made up of people who then work with teams who deliver the business.

The most savvy leaders of people are those that know how to work with an HR team or with their HR partner. I've worked for a number of individuals who quite rightly said to me, on my right hand is my CFO and on my left hand is my CHRO. And that's the way I run my organization because most organizations are fundamentally made up of people who then work with teams who deliver the business.

So the business is an outcome of having a great team and great leadership. And so smart people leaders, smart organization leaders know that it's important. For example, you talk about the HR team. people potentially not knowing the business, is to bring a new HR person and say, hey, let me tell you about my business. Let me tell you what we're trying to achieve here.

So the business is an outcome of having a great team and great leadership. And so smart people leaders, smart organization leaders know that it's important. For example, you talk about the HR team. people potentially not knowing the business, is to bring a new HR person and say, hey, let me tell you about my business. Let me tell you what we're trying to achieve here.

Let me tell you about, you know, what successful profiles look like in this business or not. And that's where a good HR person can come in and help that leader think about what's the change or what's the profile that is going to accelerate their business. If I think about when I've had conversations with leaders and they've struggled to build enough competence in their organization or enough

Let me tell you about, you know, what successful profiles look like in this business or not. And that's where a good HR person can come in and help that leader think about what's the change or what's the profile that is going to accelerate their business. If I think about when I've had conversations with leaders and they've struggled to build enough competence in their organization or enough

depth in their organization to have real success, that's a partnership that we can have together where I can help them. Again, the business is being driven there, not by HR. HR does play certain roles in an organization, certain control roles, certain investment roles. development roles, hiring roles. All of those are part of creating a dynamic, resilient, evolving organization.

depth in their organization to have real success, that's a partnership that we can have together where I can help them. Again, the business is being driven there, not by HR. HR does play certain roles in an organization, certain control roles, certain investment roles. development roles, hiring roles. All of those are part of creating a dynamic, resilient, evolving organization.

And I think the best partnerships are those like I explained when a senior leader can say, on my right hand is one function, but on my other is HR.

And I think the best partnerships are those like I explained when a senior leader can say, on my right hand is one function, but on my other is HR.