Guillaume Moubache

So you see, it's really, I think, about consistency.

And again, for me, community has never been

I just know within me that it's going to bring something long term.

And if I keep providing value to our users, because I see a lot of people and a lot of companies that want to be super data driven and I like

It's not possible.

For example, if you just say like, OK, what's what the benefit of someone in the community?

You can measure people in the community that became customers.

Fine.

That's a good indicator.

But do you measure all the people from the community that are talking to other people about your brand?

So it's like you're going to put that in word of mouth when actually it comes from the community.

Yeah.

owner when you think you're doing the right thing you just go with it and and and stick to its tactical question here where in your onboarding process do you let people know about the Facebook community encourage them to join it's around the second email I think yeah okay so which is how many days usually after they start the trial days two days yeah yeah people to the community do you know if top your head if you send a hundred those emails in a day how many will go join the community

I think it's, yeah, around like 10%.

We have 10% click rate, so it's around that number.

That's healthy.

And why Facebook versus a Slack group or Comsor or one of these other platforms, LinkedIn groups?

So LinkedIn groups are terrible.

LinkedIn, they're like so bad with it.

Like the reach is just very, very sad.