Guru Bhattacharya
👤 Speaker
244
total appearances
Appearances Over Time
Podcast Appearances
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
We got to 250,000 in annual revenue.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
So that was kind of like our journey.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
What year was that?
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
It took about four years.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
So four years of slogging and we just couldn't turn on a monetization switch.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
That was like year four.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
So that was like 2021, 2020, 2021.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
That's spot on.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
2021 actually.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
Yeah.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
So, so you got it.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
And then, so for our, our journey, Nathan was, you know, I had two weeks of runway left.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
I had like $16,000 in the bank.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
I had nine people in the company.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
And we were like, hey, I was actually writing like a goodbye email to all our users.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
And then my co-founder comes to me and he's like, hey, you have all of this data on our system, right?
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
We've been collecting.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
We had Salesforce.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
We had user data.
SaaS Interviews with CEOs, Startups, Founders
Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?
We had Snowflake for all our users.