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Hans Ott

๐Ÿ‘ค Speaker
108 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

Yeah, there are a few accounts onboarding and one paying customer.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

Yes, yes.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

So Journey.io is a customer data platform.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

We're especially focused on the B2B.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

So we basically collect data from all kinds of sources.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

And then we create unified customer profiles of users and accounts within your product.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

And then you can use this data to calculate which customers are healthy and which kind of stage they are.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

Are they qualified for your product?

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

Have they tried out this feature, this feature?

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

And then basically try to detect churn and then sync all this data back to all the tools you are already using, like your CRM, like HubSpot, for example, or Intercom for chatting with your customers.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

And so we want to share all that data, all build this intelligence in one place and share these results.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

this knowledge to all the tools you're using.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

Yeah, there are a couple of ways you can do it, but a lot of organizations are using Segment already.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

Do you know that?

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

Yeah, so they sent already all their data, all their analytics to Segment, and we are basically like a destination.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

So you can immediately, like with a few clicks, you can attach all your analytics data to us, and then we receive this and build these.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

That's the fastest way, but of course we also have our own APIs and SDKs that you can use to integrate or to send your analytics data to us.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

Well, we're still in an early phase in that regard, so we spend a lot of time trying to think.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

We originally started as an attribution platform, so which channels and campaigns bring you the most and best customers.

SaaS Interviews with CEOs, Startups, Founders
How Journy Got First Paying Customer, Raised $450k Seed Round

But we pivoted it to this customer data platform.

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