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Harley Finkelstein

๐Ÿ‘ค Speaker
1761 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

There are things I do in my life that are fun, that are strictly for enjoyment, and I enjoy the craft of it.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

But storytelling in particular is something that when I look at all the different things I've done at Shopify, it's a thing that I think has added the most amount of value to the company.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

And this also speaks to my dynamic, this yin and yang dynamic that I have with Toby, which is that I've sort of always, in hindsight now I can sort of see this, but I've always sort of viewed my role as he is the greatest product person I've ever met in my life.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

He's this incredible tech visionary, especially when it comes to commerce.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

And my job has kind of always been to take the brilliant things he's built and tell the world about it, tell investors, tell the media, tell our merchants, tell partners.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

And it gives me great joy.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

I love doing it.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

It's that, you know, when your Saturday morning feels like your Monday morning, you know, you're onto something really great, which is sort of the opposite of, you know, what people describe as like Sunday scaries, which I've never felt my whole life, but I know people do find that that to be a real thing.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

It's storytelling.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

Those are harder things.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

very difficult to ping the satellite and get a ping back to know whether or not that's actually happening.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

With storytelling, I can get third-party objective feedback.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

Being a world-class father and husband, it's more difficult to track that.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

But those are things that are very important to me.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

It is very important to me that my kids believe that I'm a world-class father and my wife thinks I'm a world-class husband.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

And that comes actually less natural to me than storytelling.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

Storytelling is sort of my ground state.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

It's the thing that I would do if I didn't have anything else to do and I was left to my own devices.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

I would tell stories.

The Knowledge Project
Harley Finkelstein: You Must Requalify for Your Role, Every Year

I like telling stories.