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Harpreet Singh

๐Ÿ‘ค Speaker
119 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

Okay.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

That is right.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

It is predictable revenue.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

Yeah, so that's where this industry is a bit tricky.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

The cost to acquire a customer can vary.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

It's very, very relationship-driven selling.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

We measure it in really time to acquire a customer rather than cost to acquire a customer because the time to acquire a customer can range anywhere from eight months to a year and a half.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

And then since these are big companies, once you acquire a customer, going through the procurement and signing up on all the insurances and everything else that's needed, add another six months to it.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

So if a customer wants to buy from us today, we are looking to begin a year from now.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

So anytime we are able to sign up our customer in less than six months, we think that it's a big success.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

And that's what we aim for.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

Now, obviously, this is for the sort of big customers, the sort of Coca-Cola's and Kimberly Clark's and targets of the world.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

Smaller customers, it's a lot faster.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

But then there, the cost of acquisition really is my 500 bucks.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

So because they know what they want, you get on a call, they have made a decision and we start.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

So there's a book called Built to Lust.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

That's my favorite business book.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

Yeah, that's a good question.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

It has been various CEOs.

SaaS Interviews with CEOs, Startups, Founders
854 How He Uses Internal Software To Make His $2m+ Agency more Valuable

Sorry, I'm not brief, but I would say the CEO that I'm following the most is Satya Nadella, the Microsoft guy.