Harpreet Singh
๐ค SpeakerAppearances Over Time
Podcast Appearances
Okay.
That is right.
It is predictable revenue.
Yeah, so that's where this industry is a bit tricky.
The cost to acquire a customer can vary.
It's very, very relationship-driven selling.
We measure it in really time to acquire a customer rather than cost to acquire a customer because the time to acquire a customer can range anywhere from eight months to a year and a half.
And then since these are big companies, once you acquire a customer, going through the procurement and signing up on all the insurances and everything else that's needed, add another six months to it.
So if a customer wants to buy from us today, we are looking to begin a year from now.
So anytime we are able to sign up our customer in less than six months, we think that it's a big success.
And that's what we aim for.
Now, obviously, this is for the sort of big customers, the sort of Coca-Cola's and Kimberly Clark's and targets of the world.
Smaller customers, it's a lot faster.
But then there, the cost of acquisition really is my 500 bucks.
So because they know what they want, you get on a call, they have made a decision and we start.
So there's a book called Built to Lust.
That's my favorite business book.
Yeah, that's a good question.
It has been various CEOs.
Sorry, I'm not brief, but I would say the CEO that I'm following the most is Satya Nadella, the Microsoft guy.