Bonnie Blockchain
AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
Already.
Bonnie Blockchain
AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
His article was like, oh, well, somebody could just vibe code the next DoorDash and then all the dashers will check all the apps and blah, blah, blah.
Bonnie Blockchain
AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
The primary hard thing about DoorDash is not writing a crud app.
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
The hard part about DoorDash is the logistics network.
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
That's what's hard about DoorDash, right?
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
The hard part about DoorDash is the dispute resolution.
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
That's what's hard about DoorDash, is that somebody shows up at your house, the food is cold or they got the wrong food, who's right?
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
How do you decide this person should get a refund or this person should not?
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
How do you make sure the error rate is sufficiently low?
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
How do you make sure people trust that every time I order DoorDash, the right thing happens or I get my money back?
Bonnie Blockchain
AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
That is a really hard problem that has very little to do with software.
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
It has much more to do with just like how do you cultivate and run an effective business with contractors you keep track of and make sure that they're performing at a very high level, that they're well-trained, that they're getting the right feedback, that they're in the right place at the right time.
Bonnie Blockchain
AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
How do you make sure all the merchants are on there so that people can all find all the food at the right time?
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
All this stuff is much more about logistics and about reputation than it is just purely about software.
Bonnie Blockchain
AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
And so that's why there are a lot of competitors to DoorDash and new ones spin up every day, but they can't take a bite out of DoorDash's meal.
Bonnie Blockchain
AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
Well, so I used to work at Airbnb, so I know Airbnb very well.
Bonnie Blockchain
AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
There were a lot of Airbnb competitors.
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
So there's VRBO, there's, what's that one?
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AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
It's like HomeAway or something.
Bonnie Blockchain
AI vs Crypto Where the Real Opportunity Is Now|EP66|Haseeb Qureshi |Bonnie Blockchain
The hard part about Airbnb, same thing.