Heather Clague

And I got to give a five secrets class on verbal de-escalation of agitated patients for first year ER residents and some people that work at a respite facility. And it was really rewarding. And we're hoping to, we're submitting a proposal to present this for the National Update for Behavioral Emergencies, the Association for Emergency Psychiatry.

And I got to give a five secrets class on verbal de-escalation of agitated patients for first year ER residents and some people that work at a respite facility. And it was really rewarding. And we're hoping to, we're submitting a proposal to present this for the National Update for Behavioral Emergencies, the Association for Emergency Psychiatry.

Because I think there's a lot out there for verbal de-escalation of agitated people in an emergency room, but they often make the, they don't address the common mistakes that people make, which is jumping into help too soon or failing to disarm, not naming anger. So- Very excited about that contribution.

Because I think there's a lot out there for verbal de-escalation of agitated people in an emergency room, but they often make the, they don't address the common mistakes that people make, which is jumping into help too soon or failing to disarm, not naming anger. So- Very excited about that contribution.

Absolutely. We'll have to have you back.

Absolutely. We'll have to have you back.

Right.

Right.

Yeah.

Yeah.