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Helen Toner

πŸ‘€ Speaker
111 total appearances

Appearances Over Time

Podcast Appearances

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

They really feel enormous commercial pressure to show their investors that they are moving fast and gaining users.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

And so that makes it hard for them to take the time to really design thoughtfully and test thoughtfully and make sure that their systems work the way they should.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

I mean, at this point, had you been chatting to it for quite a long time?

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

Yeah, so I think something we've learned, you know, again, the companies are, because they're moving so fast, they're releasing these things without having time to fully test them.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

And something we've learned over the last year or two is the longer your interactions get, the further kind of down the rabbit hole you can go.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

Because the way the chatbot works is each answer it gives you, it's going back and reprocessing that whole conversation.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

So by the time you're deep in a spiritual journey, you've needed to get rid of your job, you're a starseed, you're special, the AI is just carrying on down that pathway.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

It's sort of barreling along.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

It doesn't have kind of the ability to stop and reflect.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

and telling you you're so smart and insightful and special.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

And it just, it goes further and further.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

And actually now there's also new features they've added to personalize the chatbot.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

They call it turning on memory, which means even if you start a new chat, if you have memory switched on, it is set to try and detect things about you that it can use in the new chat.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

So it might remember your cat's name or what your favorite foods are or what kind of job you do and pull them into new chats.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

And I've seen people who've had delusional symptoms that has helped convince them that the chatbot is

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

you know, a person or a being because even if they start a new chat, the memories sort of come in and infect that new chat as well.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

Exactly.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

Exactly.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

Yes.

The Oprah Podcast
The Dark Side of AI Chatbots: Warning Signs, Risks, and Reality

So you can switch off memory is one thing you can do.