Horst Schulze
👤 Speaker
2744
total appearances
Appearances Over Time
Podcast Appearances
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
14.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
Yeah.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
And it was with me ever since.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
It is with me and it's hanging in my kitchen.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
Yeah.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
And, you know, sometimes as a young man, I sort of forgot it.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
But when something went wrong, I went to look at it.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
Wait a minute.
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“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
Where are your wings?
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
Because I know just listening to you right now... I got an email...
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
from a friend in Asia.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
It's about an experience in Ritz-Carlton.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
And it gave me so much pain, still gives me pain.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
You cannot help it.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
Because if you have born an organization like you have,
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
You give birth to that.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
You put pride and fulfillment into it.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
It is not a place, it's not a work, it's a fulfillment there.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
And done it if it is totally mishandled.
Valuetainment
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
And here 20,