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Horst Schulze

👤 Speaker
2744 total appearances

Appearances Over Time

Podcast Appearances

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

You have still not written your own people, you wanted people to write your book.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

Promise me you will.

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“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

I promise you.

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“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

A few months later, he died.

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“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

And that's when he died, I was sold.

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“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

And he always said, I want to be the one who writes you forward.

Valuetainment
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

And he died.

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“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

And I said, Stephen, I write a book for you now.

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“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

Wow.

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“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

Impacted me.

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“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America

He wrote a book called Eight Habits.

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“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

I know.

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“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

Yeah.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

No, no, no.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

You used to three days, but you ended up going five days.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

We have...

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“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

Some small places not known in Atlanta.

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“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

You see, I travel still 100 days a year.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

Really?

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

I used to drive over 200 days a year.