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Horst Schulze

👤 Speaker
1863 total appearances

Appearances Over Time

Podcast Appearances

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

And then I thought, wait a minute, I know friends are getting divorced because they don't feel like it anymore.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

And then I established my high intent.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

I will be in love for the rest of my life.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

In that moment, and that is the model of leadership, have intent, purpose.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

But then you have to commit yourself to it, not have a pipe dream.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

And then you have to initiate the things that make it happen and keep focus on it.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

And that's where people break down.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

They focus all of a sudden on an excuse.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

Raising kids, two things we want to accomplish, my wife and I. Please forgive me, everybody.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

We want them to believe us.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

And we want them to understand the difference between wrong and right integrity, people with integrity.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

That's it?

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

That's it.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

That's it.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

Those are the key things that we worked on, prayed for, and were successful.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

No, not at all.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

Four girls.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

That's great.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

So even family, you have to have objectives.

Valuetainment
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost

My objective was to be in love with my wife and I am in love with my wife.