Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Pricing

Irina Gutman

๐Ÿ‘ค Speaker
471 total appearances

Appearances Over Time

Podcast Appearances

Experts of Experience
The Art of Conversation Design for AI Agents

So we start with identifying, it's going back as to any other project, identifying the business objectives, identifying pain points, and saying, can this technology help address those pain points? We also want to start small, incremental, and low risk. In addition to that, we need to identify data that will support that type of a use case.

Experts of Experience
The Art of Conversation Design for AI Agents

So we start with identifying, it's going back as to any other project, identifying the business objectives, identifying pain points, and saying, can this technology help address those pain points? We also want to start small, incremental, and low risk. In addition to that, we need to identify data that will support that type of a use case.

Experts of Experience
The Art of Conversation Design for AI Agents

So we start with identifying, it's going back as to any other project, identifying the business objectives, identifying pain points, and saying, can this technology help address those pain points? We also want to start small, incremental, and low risk. In addition to that, we need to identify data that will support that type of a use case.

Experts of Experience
The Art of Conversation Design for AI Agents

But, and it's becoming more and more relevant with AI and agentic technology, turning on tech is the easiest part. The hardest part to tackle, and we talked about it last time, but guess what did not change, is organizational readiness. Yeah. I just had an executive actually awesome event. It's called Empowering Women in AI. And we had a room full of women executives.

Experts of Experience
The Art of Conversation Design for AI Agents

But, and it's becoming more and more relevant with AI and agentic technology, turning on tech is the easiest part. The hardest part to tackle, and we talked about it last time, but guess what did not change, is organizational readiness. Yeah. I just had an executive actually awesome event. It's called Empowering Women in AI. And we had a room full of women executives.

Experts of Experience
The Art of Conversation Design for AI Agents

But, and it's becoming more and more relevant with AI and agentic technology, turning on tech is the easiest part. The hardest part to tackle, and we talked about it last time, but guess what did not change, is organizational readiness. Yeah. I just had an executive actually awesome event. It's called Empowering Women in AI. And we had a room full of women executives.

Experts of Experience
The Art of Conversation Design for AI Agents

from all over tri-state area. And I'm local to New Jersey. Wanted to say New York, but local to New Jersey. But we did have an event in New York And what we talked about is exactly that. How do we get started? What are some of the blockers within organization?

Experts of Experience
The Art of Conversation Design for AI Agents

from all over tri-state area. And I'm local to New Jersey. Wanted to say New York, but local to New Jersey. But we did have an event in New York And what we talked about is exactly that. How do we get started? What are some of the blockers within organization?

Experts of Experience
The Art of Conversation Design for AI Agents

from all over tri-state area. And I'm local to New Jersey. Wanted to say New York, but local to New Jersey. But we did have an event in New York And what we talked about is exactly that. How do we get started? What are some of the blockers within organization?

Experts of Experience
The Art of Conversation Design for AI Agents

And we had absolutely incredible discussion that was focused on organizational readiness, on the new operating model, way more than about the tech. If I could boil it down to the successful approach, I think we'll talk about five phases. So first, just general readiness assessment, right? Kind of checking off all the points. Do we have minimum required criteria? Check, check, check.

Experts of Experience
The Art of Conversation Design for AI Agents

And we had absolutely incredible discussion that was focused on organizational readiness, on the new operating model, way more than about the tech. If I could boil it down to the successful approach, I think we'll talk about five phases. So first, just general readiness assessment, right? Kind of checking off all the points. Do we have minimum required criteria? Check, check, check.

Experts of Experience
The Art of Conversation Design for AI Agents

And we had absolutely incredible discussion that was focused on organizational readiness, on the new operating model, way more than about the tech. If I could boil it down to the successful approach, I think we'll talk about five phases. So first, just general readiness assessment, right? Kind of checking off all the points. Do we have minimum required criteria? Check, check, check.

Experts of Experience
The Art of Conversation Design for AI Agents

Just enough data, identify use cases, enough people that support this initiative and wouldn't run away. So that is checked. Second, incremental implementation and unlocking of the capability. Okay. You don't want it to be a year-long transformation program where you don't see any outcome until we implement all complex agents in the world. Three, foundational technology.

Experts of Experience
The Art of Conversation Design for AI Agents

Just enough data, identify use cases, enough people that support this initiative and wouldn't run away. So that is checked. Second, incremental implementation and unlocking of the capability. Okay. You don't want it to be a year-long transformation program where you don't see any outcome until we implement all complex agents in the world. Three, foundational technology.

Experts of Experience
The Art of Conversation Design for AI Agents

Just enough data, identify use cases, enough people that support this initiative and wouldn't run away. So that is checked. Second, incremental implementation and unlocking of the capability. Okay. You don't want it to be a year-long transformation program where you don't see any outcome until we implement all complex agents in the world. Three, foundational technology.

Experts of Experience
The Art of Conversation Design for AI Agents

We need to have data and integration capabilities in place in order to unlock agentic capabilities and broader AI capabilities. And that we can also do as an iterative approach, identifying just enough minimum criterias from a data and integration perspective, but also building out that holistic roadmap for the end state.

Experts of Experience
The Art of Conversation Design for AI Agents

We need to have data and integration capabilities in place in order to unlock agentic capabilities and broader AI capabilities. And that we can also do as an iterative approach, identifying just enough minimum criterias from a data and integration perspective, but also building out that holistic roadmap for the end state.

Experts of Experience
The Art of Conversation Design for AI Agents

We need to have data and integration capabilities in place in order to unlock agentic capabilities and broader AI capabilities. And that we can also do as an iterative approach, identifying just enough minimum criterias from a data and integration perspective, but also building out that holistic roadmap for the end state.

Experts of Experience
The Art of Conversation Design for AI Agents

Tell me a little bit more about that foundational tech. What are some of the key components that are needed there?

Experts of Experience
The Art of Conversation Design for AI Agents

Tell me a little bit more about that foundational tech. What are some of the key components that are needed there?