Irina Gutman

Well, we still need to focus our attention on what's happening now. I'm getting ahead of myself. And what's next? It's really, actually, it's funny you ask because it really depends on people's personality and readiness for change and readiness to embrace this technology. When you're talking about, okay, we're good with AI, we're good with agentic arena, what's next?

Well, we still need to focus our attention on what's happening now. I'm getting ahead of myself. And what's next? It's really, actually, it's funny you ask because it really depends on people's personality and readiness for change and readiness to embrace this technology. When you're talking about, okay, we're good with AI, we're good with agentic arena, what's next?

Well, we still need to focus our attention on what's happening now. I'm getting ahead of myself. And what's next? It's really, actually, it's funny you ask because it really depends on people's personality and readiness for change and readiness to embrace this technology. When you're talking about, okay, we're good with AI, we're good with agentic arena, what's next?

Some of my customers are like, really? I can turn in email generation and no one's going to come after me? So we have a full spectrum of maturity when it comes to AI. But I think what's next and very near or already here is the agent, multi-agent. That is the most logical next evolution is that most of the companies even now have multiple agents.

Some of my customers are like, really? I can turn in email generation and no one's going to come after me? So we have a full spectrum of maturity when it comes to AI. But I think what's next and very near or already here is the agent, multi-agent. That is the most logical next evolution is that most of the companies even now have multiple agents.

Some of my customers are like, really? I can turn in email generation and no one's going to come after me? So we have a full spectrum of maturity when it comes to AI. But I think what's next and very near or already here is the agent, multi-agent. That is the most logical next evolution is that most of the companies even now have multiple agents.

When we talk about agentic technology, the natural progression for a lot of companies is internal assistive agent or multiple internal assistive agent, meaning they're not customer facing. They're still autonomous, but they are within the company and they're interacting with employee and they're there to help employees do their job.

When we talk about agentic technology, the natural progression for a lot of companies is internal assistive agent or multiple internal assistive agent, meaning they're not customer facing. They're still autonomous, but they are within the company and they're interacting with employee and they're there to help employees do their job.

When we talk about agentic technology, the natural progression for a lot of companies is internal assistive agent or multiple internal assistive agent, meaning they're not customer facing. They're still autonomous, but they are within the company and they're interacting with employee and they're there to help employees do their job.

Then you have customer-facing agent, and then you have agent-to-agent collaboration. When you have what we call the multi-agent network, and then you have agents. And it doesn't mean from the same company. It could be Microsoft agent talking to a Salesforce agent. So that is a broad spectrum of multi-agent collaboration, I think, is the next wave. And I can't tell you what's going to happen after.

Then you have customer-facing agent, and then you have agent-to-agent collaboration. When you have what we call the multi-agent network, and then you have agents. And it doesn't mean from the same company. It could be Microsoft agent talking to a Salesforce agent. So that is a broad spectrum of multi-agent collaboration, I think, is the next wave. And I can't tell you what's going to happen after.

Then you have customer-facing agent, and then you have agent-to-agent collaboration. When you have what we call the multi-agent network, and then you have agents. And it doesn't mean from the same company. It could be Microsoft agent talking to a Salesforce agent. So that is a broad spectrum of multi-agent collaboration, I think, is the next wave. And I can't tell you what's going to happen after.

It's going to be way too fast even for me.

It's going to be way too fast even for me.

It's going to be way too fast even for me.

I mean, I'm just I just can't wait until I have my own agent who's been doing all my customer service chats for me being like, oh, I need to order a new dress size or can you this thing showed up broken. Can you send me another one? Yeah.

I mean, I'm just I just can't wait until I have my own agent who's been doing all my customer service chats for me being like, oh, I need to order a new dress size or can you this thing showed up broken. Can you send me another one? Yeah.

I mean, I'm just I just can't wait until I have my own agent who's been doing all my customer service chats for me being like, oh, I need to order a new dress size or can you this thing showed up broken. Can you send me another one? Yeah.

So Saks actually has an agent like that. Her name is Sophie, and she handles this type of questions for Saks. They were one of our first agentic customers.

So Saks actually has an agent like that. Her name is Sophie, and she handles this type of questions for Saks. They were one of our first agentic customers.