Jack Bennett
speaker
99 appearances
1 recordings
1 series
first heard Feb 2025
last heard Feb 2025
Jack Bennett’s voice in public audio — every appearance, attributed to the second.
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Appearances
Video Gamers Podcast · Dishin' it with the Devs of Tails of Iron 2 - Gaming Podcast · 12 Feb 2025
podcast
Hey guys, thanks for having me. It's fun to be here.
No worries. I love being here. I spent my life talking about Tales of Iron, so I've got to enjoy it.
It's a strange one because our studio is all remote, right? So we're not in an office of like, we're all there like stressing and nervous. We're just there at home. And the game's done like two, three weeks because you have to send it off to all platforms. So you're basically just
done with it so until that actual day beforehand you're like it it's out of my hands you hear you hear it kind of oh it's gone off to journalists and journalists are reviewing it now and you get these bits of it but there's like almost like a month period where you're just waiting you're just waiting for it you know for the day so like uh
Yeah, like it's nerve wracking the day before, but before that is kind of just a numbness. You're like, I'm done with it. There's no more I can do. I've just got to wait until that moment and see how people react. But then when it comes out, that's the big like, well, you don't know what's going on. You're just waiting for those first reviews to come in.
You're waiting for people to tweet about it and that sort of stuff. So it's like a roller coaster of emotions that day.
yeah we did it man like this is great people are loving this but like how do you handle the negative reviews at the same time yeah i mean it's it's whenever you create anything whether it's games or music or film whatever there's gonna be probably get reviews on the podcast as well there's always going to be yeah there's always going to be someone that doesn't like something about something like yeah like you say you're never going to please everyone but as developers we're
that negative feedback is actually quite useful to us because we can see what maybe we can patch in and fix at a later date or things that people haven't enjoyed that we can move away from in other games going forward. So although the negative reviews on the day are like a knife in the heart and they're not enjoyable to read, they're actually very useful.
So once the emotion's gone out of it and you come back to it in a couple of weeks' time and you read through it, it's good to get that that feedback and because positive reviews are great to hear, obviously like they, but most of the time we, we, we get so many of the positive reviews. We know what the good stuff is. It's getting the negative reviews.
And like, again, negative reviews can sometimes be a load of swear words and nothing that you actually get useful, but negative reviews that actually explain what they didn't like and what they, you know, what they found hard or difficult or different. That's really useful to us as developers.
Well, where are souls like? So we kind of expect quite a lot of that rage-induced negative. I can see myself in that situation being like, this is broken. They've done this deliberately. It's so unfair. You know, like just when you're hitting your head against that wall. So I understand where that point comes from. But going...
getting enough negative reviews together you can start to pinpoint like this is a recurring thing this is something that whether whether they've liked saying can like something different they've both said that they don't like this and this is something that we can focus on and then depending on how core it is to the gameplay loop it's something we can work on and patch and update yeah yeah what
That's what I did to him. He's partying and celebrating. That's what I was going to say. No, like you say...
a good portion of it goes to bug fixing like no matter how hard we test a game there's five of us and i think the qa team is probably another that's 10 people playing a 15 to 20 hour game literally day one there was a bug that people were getting that we'd never seen before that opened an end game crypt within like two hours of the game started oh no no way
So like literally bugs coming out that you're with all of the best intentions we've tried to find. They just happen because once you go from 10 people playing it to thousands of people playing it, it's just the law of averages. You know, you're eventually going to get something that we've never seen.
So yeah, a good portion of it goes to bug fixing just to like stabilize it and make sure we're not, because again, like we've briefly touched on steam is driven by reviews, right? So like, if you're not in that very positive state, you're disappearing into the annals of steam, disappeared, gone. So you want to be in that 80% and above.
So you want to fix those bugs as quick as possible to keep that very positive review.
Yeah, I mean, like, there's backwards, there's, like, you know, it's not a perfect science, but as long as you're in that mostly positive, which I think is 80% of stuff, then that is kind of what keeps you popping up for people and keeps you in the algorithm spaces. There's 8 out of 10s galore on Steam. If you're not an 8 out of 10, then you're something else, you know, you're not there, so...
you're better off you aim for the stars you know so yeah going back to that point we fix those bugs to try and keep that good percentage then other things are like quality of life so people for example Tales of Iron 2 people were saying they would like to scale the subtitles because sometimes in different languages
the subtitles were slightly too big or covered areas that they didn't want it to cover so you know we can add in quality of life things like that um a big percentage of it goes to you know pr stuff like you say like talking um to podcasts journalists whatever and i mean i say that lightly but there's five of us on the team so me being here it's like it's a fifth of the team just gone i imagine on a triple a game it's like yeah there's nothing but in reality it's different and then
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