Jack Crivici-Kramer
๐ค SpeakerAppearances Over Time
Podcast Appearances
Now, to slow down the rundown you just gave us... Yeah, Jack, why don't you sprinkle in the context?
You have forbidden in-park advertising at your stadium.
Food and beverages with the $14 hot dogs and $11 beers, you include that kind of thing in the tickets.
It's all-inclusive pricing.
TV deals, you insist on being free to watch on YouTube.
You even cut out Ticketmaster, eliminated the ticket fees, and pay the sales tax for your customers.
I've never heard of anything like that.
Use free labor.
Yeah.
I think about like consumer surplus.
In other words, like how much money did I spend and how do I compare that to how much fun I had?
There's a business school chart right now, Jack, that's crying as you're describing this.
I feel like people who leave a Savannah Bananas game have so much consumer surplus because they spent way less than they would have expected having gone to a crazy game and just received way more as a customer than they could have imagined.
And, and,
That customer love, it'd be calculated as like NPS in the boardroom.
Right, right, right.
But it really does pay dividends in terms of, Nick, like you said, when people leave a game, they say, oh my God, you have no idea how much fun it was.
You literally walked through the rules of baseball and the experience of baseball, inning by inning, pitch by pitch, play by play, and found every element that a fan might find boring and said, let's eliminate that from the game.
Ultimately, you created a new sport.
We compared you to basketball earlier.