Jaeden
👤 SpeakerAppearances Over Time
Podcast Appearances
I could tell it's an AI chatbot.
I'm like, no.
I'm like, please just give me a refund for this reason, for this thing, for this reason.
It's like, perfect.
And we should do a refund.
And I'm like, the AI chatbot can do that?
Great.
I never want to have to wait in line for like, we'll get back to you in 12 hours with a real person.
Like, sweet.
If your AI agent can do everything that the normal customer support person would do, I'm thrilled with it.
So I think Airbnb has taken that to heart and is going to do well on that.
Yeah.
And I think to what everyone is saying, I do also feel like there's a trend maybe on X where people like to bag on Airbnb and are like, hotels are so much better.
Airbnb is dying.
Their usage is dropping.
What I will say is Airbnb's revenue was $2.78 billion in the fourth quarter.
That's up 12% from last year.
Airbnb is still growing.
It's still a good platform.
It's still got a good place.