Jake Diner

It's still too early to pound yourself in the chest.

But what we've noticed, and this is what they like, is the improvement in the quote conversion rates.

It's the improvement in the amount of payments.

So one of the things that the chatbots are using, sometimes people call it chatbots,

So one of the things that chatbots can do, they know how to re-engage people as opposed to the web forums on the website.

So because you close the browser and the conversation is gone.

But the chatbot, because it lives on the channel which consumer has, so it's SMS channel, Facebook Messenger, or Amazon Alexa, it always can come back and re-engage you and ask follow-up questions and remind you about things.

So we've seen...

we're seeing a greater payment collection.

So lifetime value for our customers is increasing.

So some of our customers on average had three or four payments that they were able to collect.

Correct, correct.

So it's called the amount of payments.

So we are aiming to increase the amount of payments by 25%.

That's got it.

Correct, correct.

We help collect more payments.

Art of the Deal.

Uh, six if I'm lucky.

Uh, married, have a daughter.