Jalila Frazier

Do these clients trust what I'm saying? Am I going to provide quality service if I'm not the one that's given it? Because I know if I'm given the professional development. Oh, I know how to do that. But am I imparting enough knowledge and trust in my team so that I don't have to be there? And then when they provide the service, they feel like it's an extension of myself.

Do these clients trust what I'm saying? Am I going to provide quality service if I'm not the one that's given it? Because I know if I'm given the professional development. Oh, I know how to do that. But am I imparting enough knowledge and trust in my team so that I don't have to be there? And then when they provide the service, they feel like it's an extension of myself.

So there was... There were two people that were internal staff, so they were employees. And then there were about three professional development illuminators that would do the workshops.

So there was... There were two people that were internal staff, so they were employees. And then there were about three professional development illuminators that would do the workshops.

So there was... There were two people that were internal staff, so they were employees. And then there were about three professional development illuminators that would do the workshops.

So we made sure that we did like quality. So beforehand we do model lessons. So every new illuminator has to do a model lesson with my manager of curriculum and training. And then they had practice time. Then we came back, we did dress rehearsals so that now they can show us what they did. We get feedback, lows and grows. We have forums to provide the feedback. We record and things like that.

So we made sure that we did like quality. So beforehand we do model lessons. So every new illuminator has to do a model lesson with my manager of curriculum and training. And then they had practice time. Then we came back, we did dress rehearsals so that now they can show us what they did. We get feedback, lows and grows. We have forums to provide the feedback. We record and things like that.

So we made sure that we did like quality. So beforehand we do model lessons. So every new illuminator has to do a model lesson with my manager of curriculum and training. And then they had practice time. Then we came back, we did dress rehearsals so that now they can show us what they did. We get feedback, lows and grows. We have forums to provide the feedback. We record and things like that.

And then when they go to deliver the workshop, depending on if we feel like they're ready, they may be the lead illuminator. And I might just be there as an observer and providing feedback and so forth. Or, you know, my manager of curriculum and training will be there to provide that feedback.

And then when they go to deliver the workshop, depending on if we feel like they're ready, they may be the lead illuminator. And I might just be there as an observer and providing feedback and so forth. Or, you know, my manager of curriculum and training will be there to provide that feedback.

And then when they go to deliver the workshop, depending on if we feel like they're ready, they may be the lead illuminator. And I might just be there as an observer and providing feedback and so forth. Or, you know, my manager of curriculum and training will be there to provide that feedback.

So there's a lot of touch points in there because we wanted to make sure that, you know, the client gets get what they what they asked for.

So there's a lot of touch points in there because we wanted to make sure that, you know, the client gets get what they what they asked for.

So there's a lot of touch points in there because we wanted to make sure that, you know, the client gets get what they what they asked for.

Glows and grows.

Glows and grows.

Glows and grows.

We give them glows, things that they did well, and we give them grows, things that we would want them to work on. And we implement that throughout a lot of different systems, like even in interviews. I did an interview today for a third round interview for a new role in marketing. I gave them glows and grows whether or not we're going to, you know, invite them to the role or not.

We give them glows, things that they did well, and we give them grows, things that we would want them to work on. And we implement that throughout a lot of different systems, like even in interviews. I did an interview today for a third round interview for a new role in marketing. I gave them glows and grows whether or not we're going to, you know, invite them to the role or not.

We give them glows, things that they did well, and we give them grows, things that we would want them to work on. And we implement that throughout a lot of different systems, like even in interviews. I did an interview today for a third round interview for a new role in marketing. I gave them glows and grows whether or not we're going to, you know, invite them to the role or not.