Janice Bryant Howroyd

Sticky note pads that many people use to this day, even in this digital age, were an accident.

at one of the national entities where we do exploration.

And it was an attempt to look for how to put planes together with glue.

And some folks from 3M walked in and they said, wow, this we can commercialize, we can monetize it.

They didn't see the value in it as scientists because it wasn't achieving what they looked at having it to solve.

But 3M said, this is exactly something we can innovate from and built a multimillion dollar empire on somebody else's mistake.

And so giving people the freedom to innovate,

And allowing everyone that opportunity is valuable, whether you're doing that in a personal or a business relationship.

Excellence in delivery.

The young man I talked with earlier today, Shaka, said it better than I can.

I paraphrase him, but he said, why settle for good enough when excellence can be yours, you know?

And so we look to deliver excellence by encouraging each other to be our best in our company.

And I think it works well in your personal life.

And then everything and everyone and everything matters.

It's in the details, Mick.

It's in the details.

You think you're rolling.

You think you're doing so great.

But it can be that one little thing that you were thoughtless to, unaware of.

or had no knowledge about that can paralyze the opportunity, can hurt somebody, can lose you the deal.