Janno Lieber

You've given me a new metric.

We use analytics here like crazy to evaluate how well we're doing, hopefully to operate more efficiently every day.

You know, cost per car mile, cost per revenue mile for the subway and bus and commuter rail.

You've given me a new metric to study.

But right now, I have no idea what to say to you.

Honestly, the challenge is the same every time, which is you have to get the snow off.

You have to make sure you have enough people to operate fully.

You have to chain all the buses.

You have to move subway cars around and store them in the tunnels.

You know, it's not that every storm makes it harder.

To the contrary, you know, for better or worse, we're getting better at preparing for these because we've had repetitive storms.

And we're going to continue to try to get better.

In the era of climate change, we're dealing with all kinds of extreme weather events.

You know, right now we're forgetting about torrential rainfall and rising sea levels.

But those are issues for the MTA as well.

I don't know about normal, but listen, our friends at the Department of Sanitation are clearing not just the streets, but the bus stops.

That's really important.

Something that I know the mayor wants to do better at compared to the first time around.

So that our bus people who depend on buses will be able to get on and off them without having to climb over a four foot mound of snow.

It's folks who work for the Department of Sanitation.