Jason Giles

Here are either the boxes you need to check or the gates that you need to go through to be able to defend or ensure that what we are going to release to customers at least is going through those processes.

speak to point to what is their definition of quality or, or their bar, their taste to really think, okay, if I'm going to have to scale this, how do I capture that in a way that others can understand, you know, to like really be able to like set that definition.

I think it is driving a lot of introspection.

I know I'm just speaking for myself of like, okay, if I was to, to write the, write it down, um,

that others could ingest and really understand.

I'm like, that requires a lot of contemplation and really thinking of like, okay, what is, how do I kind of capture that?

I agree.

Um, I was, uh,

I was thinking about what this would look like, because like I said, we're actually trying to create this definition so that we can scale this out in a broader way.

And I was just reflecting that, gosh,

what I'm writing down now is so contextual to my business, to the culture, to the orientation and the bias that this particular team or company has versus what it would have been at Ticketmaster or DirecTV or something else.

So I think this is a really just cool call to arms for leaders in this state of where we're at right now.

So to take a step back then, why do you think all of this is happening now?

huge amount of like interest in how you can you can systematize this um and also not like you lose the magic sometimes you just have incredible human breakthroughs in this process yeah 100 so with that context then as we think about building out the teams what are those capabilities that this next generation of companies needs to really be successful um do you have some perspective on that

I will say yes and.

I'm also looking for, I'm just going to call them AI natives because, and I know the jobs report doesn't say this per se, but

I just kind of like I'm old, right?

Like when the internet came, you had people with that kind of orientation that were entering in the problem, the way they were approaching problem solving.

And I think there's a little bit of inertia that I'm having to, to kind of manage where,

with the traditional way of thinking.