Jason Taylor

Yeah. I think they are stuck to some extent and they're relying on each other, which is great. There's an awesome community in health care. They're also relying on third parties, including people like myself, to come in and help them try and navigate. But you said it right. There's actually a group, those 30 or 40 systems, they're in a position where they are overtly saying we want to fail fast.

Yeah. I think they are stuck to some extent and they're relying on each other, which is great. There's an awesome community in health care. They're also relying on third parties, including people like myself, to come in and help them try and navigate. But you said it right. There's actually a group, those 30 or 40 systems, they're in a position where they are overtly saying we want to fail fast.

The rest of them are in a position of saying we can't afford to fail at all. You know, if we have one project failure, it actually could turn into a full year, year and a half impact on their IT budget because that money is gone or slow or not able to deploy. The biggest problem that they have is actually spam. So if you look at, you know, I live in Los Angeles.

The rest of them are in a position of saying we can't afford to fail at all. You know, if we have one project failure, it actually could turn into a full year, year and a half impact on their IT budget because that money is gone or slow or not able to deploy. The biggest problem that they have is actually spam. So if you look at, you know, I live in Los Angeles.

One of my favorite close to my heart health systems is MLK Healthcare, which is in Watts, which is a little south of where I live. And they serve a primarily Hispanic community. They've got a lot of people on Medicaid or Medi-Cal as we call it out here. And it's an underserved community. They do fantastic work, but their IT staff is anemic compared with some of the larger systems.

One of my favorite close to my heart health systems is MLK Healthcare, which is in Watts, which is a little south of where I live. And they serve a primarily Hispanic community. They've got a lot of people on Medicaid or Medi-Cal as we call it out here. And it's an underserved community. They do fantastic work, but their IT staff is anemic compared with some of the larger systems.

And the breadth of understanding that it takes those leaders to be able to get their head around 100, 120 different topics that could come at them from a digital perspective or from a health tech perspective, it's just unfathomable. They can't go from one meeting to the next and be experts at everything. And so what ends up happening is a pure kind of Maslow version, right?

And the breadth of understanding that it takes those leaders to be able to get their head around 100, 120 different topics that could come at them from a digital perspective or from a health tech perspective, it's just unfathomable. They can't go from one meeting to the next and be experts at everything. And so what ends up happening is a pure kind of Maslow version, right?

They will focus on the things that must be focused on. They'll focus on resiliency. Business recovery, cyber, and then maybe they have time for one other thing. And in times like this, it's going to be something related to RevCycle where they can prove to the CFO that there's a material ROI coming out the back end.

They will focus on the things that must be focused on. They'll focus on resiliency. Business recovery, cyber, and then maybe they have time for one other thing. And in times like this, it's going to be something related to RevCycle where they can prove to the CFO that there's a material ROI coming out the back end.

They don't have the luxury of investing in some of the more softer return things like population health or patient access or patient experience type things. type of solutions. And so it almost creates a bigger divide, too, where you get these underserved communities, the systems serving them don't have the ability to invest.

They don't have the luxury of investing in some of the more softer return things like population health or patient access or patient experience type things. type of solutions. And so it almost creates a bigger divide, too, where you get these underserved communities, the systems serving them don't have the ability to invest.

And we could be kind of falling into this greater gap in health equity where the wealthy systems who are already serving a wealthy populace can move even faster and the underserved people become even less served if that's possible.

And we could be kind of falling into this greater gap in health equity where the wealthy systems who are already serving a wealthy populace can move even faster and the underserved people become even less served if that's possible.

Yeah, and there's even a further divide, which we probably don't like to talk about all that much, which is there is a safety net system. So there's 1,200 hospitals that are critical access. They tend to be mostly rural, and they tend to be bailed out.

Yeah, and there's even a further divide, which we probably don't like to talk about all that much, which is there is a safety net system. So there's 1,200 hospitals that are critical access. They tend to be mostly rural, and they tend to be bailed out.

So we as Americans, as our system, we're not going to let those 1,200 hospitals fail because we have a lot of people in more remote or rural communities that need health care. And every time they run into trouble, there is money to go bail them out. The thing is, though, Scott, those systems serve a population that's about 81 percent white. They're not serving the people of color.

So we as Americans, as our system, we're not going to let those 1,200 hospitals fail because we have a lot of people in more remote or rural communities that need health care. And every time they run into trouble, there is money to go bail them out. The thing is, though, Scott, those systems serve a population that's about 81 percent white. They're not serving the people of color.

They're not serving minorities because that's not typically where minorities live. And it's the urban safety net hospitals that are going to be in kind of more trouble if this trend continues, the Grady Health in downtown Atlanta or MLK here in Los Angeles.

They're not serving minorities because that's not typically where minorities live. And it's the urban safety net hospitals that are going to be in kind of more trouble if this trend continues, the Grady Health in downtown Atlanta or MLK here in Los Angeles.