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Jay Gibb

๐Ÿ‘ค Speaker
120 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

do it all right so um people know again when they sign up with maybe airbnb and it says invite a friend and you know get a kickback or get something free i think they understand that mechanism are you the guy powering that uh well they they build their own referral program so they send out those emails and they do all that split testing but the part of that um that ui that we're responsible for is everything that comes after like the gmail button or the yahoo button or the aol button

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

So we have a few dozen integrations with all the different address book providers around the world, like webmail providers like Gmail and Yahoo.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

And these companies, they don't want to build all those integrations and maintain them themselves, right?

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

So we're responsible just to make those address books available inside our customers' websites so that their users don't have to switch between tabs and windows and go try to copy and paste and create a comma-separated list of email addresses, right?

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

just make those address books available really easily for the, for the user.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

A blended average is a hundred.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

Just actually, we just breached a hundred a month.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

We just went over 100 a month.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

2010 we started.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

Yeah, we've been doing this for quite a while.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

Well, it's kind of similar to the Basecamp 37 Signals story where we're an agency.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

We have an agency with a couple dozen developers, and this is one of the products that we've spun out on our own.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

So the agency still exists.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

We still do client work.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

It's still a services business sort of powering it and allows CloudSponge to have an elastic workforce.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

But CloudSponge itself was something where back in, I think it was 2009 or so, we decided we were going to start to

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

you know, try to get into the product game and get, you know, get some more, some more irons in the fire in terms of, you know, passive income sources.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

So that's kind of where it came from.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1565 Why CloudSponge CEO Thinks Killing Agency for SaaS Is Actually Bad

So it's its own company, its own, it's got its own cap table, but it's, yeah, it's not identical to the agency.

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