Jay Shetty
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Appearances Over Time
Podcast Appearances
If you can do that,
you will actually lead your team, guide people, move people in a much stronger way.
Principle five.
You might have heard this before, but pay attention.
Tone carries more than words.
Let's really talk about tone.
Let's really look at it.
Studies from UCLA and other communication research show that in emotionally charged situations, tone and body language carry more meaning than words alone.
You can say the right thing in the wrong tone and still lose the moment.
effective communicators align tone with intention.
If you want collaboration, soften your voice.
If you want clarity, slow your pace.
If you want connection, lower your volume.
Here's the truth.
How you say something determines whether it becomes a conversation or a conflict.
Let me say that again.
How you say something determines whether it becomes a conversation or a conflict.
Tone is not cosmetic.
It's communication.
But we think, oh, if I care, someone should just get that.